Recruitment

WINTER 2024/2025 – APPLICATIONS NOW BEING ACCEPTED. Please Read Below on How to Apply.  

We are recruiting our team to run Black Diamond Lodge for winter 2022/2023.  All positions that are still open are listed below.  You should speak conversational French and English as a minimum to apply.  And you must enjoy winter mountain activities to apply – skiing, boarding, hiking and the pursuit of any other winter fun is strongly encouraged and sought.

Please note that we primarily employ EU citizens, or staff who have a visa or automatic right to be employed in France.  We are aware that some countries have Young Persons Working Arrangements for France (Canada for example) and would welcome their applications.  UK citizens do not have an automatic right to work in France, but it is possible (but complicated) to support seasonal work permits for exceptional UK candidates.

Lodge Host

The Lodge Host will deliver breakfast buffet and hot option service, evening bartending, restaurant table waiting, daily cleaning and weekly deep cleaning of all public areas and will ensure that all Guest Services are delivered professionally.

The Lodge Host must endeavour to ensure guests enjoy their experience throughout their stay with us.  Guest feedback will monitor performance.

A Lodge Host is responsible for the commercial success of the breakfast service, bar and restaurant.  Our financial reporting systems will ensure all food and beverage services are monitored and profitable.

Lodge Host Responsibilities

Deliver breakfast hosting services including setting up and breaking down the breakfast buffet, cleaning the dining room before and after service.

Provide daily room and changeover room cleaning in the Lodge.

Deliver evening bar services during duty according to staff schedules and bar and restaurant opening times.

Prepare and serve drinks and food to all bar guests in a timely and professional manner – keeping up a friendly rapport and providing local knowledge of Sainte Foy and the winter experience.

Support the Bar and Restaurant Manager in maintaining cleanliness and order across all internal and external bar areas.

Operate the bar and restaurant tills and credit card machines ensuring all monies are received for goods provided.

Professionally answer the telephone, answer queries and take restaurant bookings.

Working with the Bar and Restaurant Manager to organise music events and bar promotions to increase sales and actively promote the bar to Sainte Foy’s winter guests.

Support the Bar and Restaurant Manager in preparing and running the conference and banqueting facility when required.

Assist all guests with any queries they have regarding the resort services including spa services, coffee & internet lounge facility, childcare services, shuttle services, ski hosting, mountain picnic, and most importantly restaurant bookings.

Ensure bar and restaurant ambiance procedures are fulfilled at all times including fire lighting, candle lighting, set bar music is playing at correct volumes (inside and outside) and outdoor lamps/heaters are lit.

Keep the bar areas tidy and hygienic at all times.

Ensure all glassware, plates, cutlery, and bar service items are kept hygienic and polished at all times.

Clean bar and restaurant areas and bar toilets according to the published bar cleaning schedules.

Chef / Senior Chalet Cook

This role is one of two chef roles in Black Diamond Lodge, catering for up to 20 resident guests.  We offer a daily changing, three course “menu du jour” and a modest menu of a la carte options to our resident and occasional non-resident guests, bar snacks, plus a series of special/gala nights for groups during the season.  You will be one of two chefs, sometimes running the kitchen alone according to rotas.  We also offer a buffet and cooked option breakfast to guests each day.

The package for the role includes daily food on duty, access to accommodation if needed, access to reduced rate seasonal ski pass.  The average (modulated) hours are 37.5 per week, with two days/part days off per week, and 2.5 days of holiday per month (or pay alternative at end of season).  It is a great role for responsible and capable all-round cook/chefs who enjoy the opportunity for mountain time, whether skiing or other activities.  The season runs from early December to early April.

English and French Speakers preferred but French not essential.

Personal Attributes to be Part of Our Team

We are looking for people with the following personal attributes:-

• An ability to work hard and as part of a team.  We only want team players.  If you do not enjoy working with and around others, then please do not apply.
• Self-starters – we only want applicants who are able to spot issues and resolve them.  We want people to use their own initiative.
• The ability to have fun while working.  To be personable and professional in their jobs and to smile even when under pressure.
• To represent the business and be proud of where they work and an ambassador for the business.
• The ability to speak fluent English and French
• The desire to progress their career with a fantastic set of Directors who will look after and develop the Black Diamond team.

Applications

Please send your CV through along with cover letter and photo to Rachel Duke at admin@blackdiamondsaintefoy.com.  We must receive all three items in order to consider your application!  We will not reply to your application if we do not receive:-

1. Your professional CV

2. A corresponding Cover Letter

3. A professional Photo

We look forward to hearing from you.